Frequently asked questions

1.	Can I view the actual card(s) before deciding for my final order ? How To order for Samples?
2.	How much time it takes for delivery? Can I track the delivery status online?
3.	How much is the sample cost ?
4.	If sample cost is adjustable in later bulk order ?
5.	How many cards I can choose as sample ?
6.	What all I get in a sample card? Do we get our text printed on sample(s) ?
7.	Do you provide printing services? What are the printing charges?
8.	So, how much time it must take for the complete procedure ?
9.	Do you provide add-on cards e.g. RSVP, Thank You cards?
10.	What is the procedure for proof ?
11.	What are the font choices I have for my wedding card ?
12.	Can you suggest me wordings for wedding invitation, RSVP card, Thank you card etc. ?
13.	Can I add extra page /insert in the card ?
14.	Can I purchase the cards without printing ?
15.	Can I buy extra envelopes? Do you provide plastic envelopes/sleeves to protect the cards ?
16.	Can I choose the card for any other event other than wedding? Do you provide wordings for that as well ?
17.	Do you provide printing for the guest names / guest list as well ?
18.	Can you print the card in two languages, for instance Spanish and English ?
19.	Do I have to pay any other additional taxes/levies/duties ?

Q. 1	Can I view the actual card(s) before deciding for my final order ? How To order for Samples?
A.	Yes, Our site facilitates buying samples before actually deciding for bulk order. It takes 3-5 days to reach worldwide. For details please refer to 'How To Order' page.
Q. 2	How much time it takes for delivery? Can I track the delivery status online?
A.	We ship by DHL or UPS. It takes 3 to 5 days to deliver worldwide right at your doorsteps. We provide you the tracking no. as soon as we ship your parcel so you can track the delivery status online at their respective websites i.e. www.dhl.com or www.ups.com .
Q. 3	How much is the sample cost ?
A.	Samples are sent against sample cost + actual shipping cost. Sample card cost is either $2 or $ 4 depending on the card and shipping cost depends on the weight of the packet. Shipping cost for minimum 0.50 Kg. packet varies from $ 13 to $ 22 depending on the destination country.
Q. 4	If sample cost is adjustable in later bulk order ?
A.	Yes, The cost of upto 5 samples (including shipment costs) is 100% adjustable, If you place a bulk order (minimum order of $ 150 excluding shipping) with us.
Q. 5	How many cards I can choose as sample ?
A.	If you have decided for your card, you can order for just 1 sample. However, if you like more than one card and want to decide for best among these only after viewing, you can order as many as sample cards you want. Shipping cost is calculated on actual basis and depends on the weight of parcel and destination country. (Upto 5 cards can come in 0.50 Kg. Packet.)
Q. 6	What all I get in a sample card? Do we get our text printed on sample(s) ?
A.	Sample packet contains wedding invitation, matching envelope and inner leaf or inserts (As shown in the complete view of the card on website). Samples are sent blank. If you want we can send you the free samples of RSVP Card, Thank You Card, Place Card, Program Card etc. Please mention in the special remarks.
Q. 7	Do you provide printing services? What are the printing charges ?
A.	Yes, we provide complete printing services. Our printing charges vary from card to card and ranges in between $ 0.30 to $ 0.75 per card (charged for Min. 100 cards and then in multiples of 50) . It includes cost of printing custom invitation text on innerleaf or upto two insert(s) and bride - groom name, date of wedding, return address etc. on envelope (excluding guest name printing).
Q. 8	So, how much time it must take for the complete procedure ?
A.	You can select the card(s) that suits your interest to receive as sample and make an order for them. Once your order for sample is received we will ship them immediately. Simultaneous to ordering sample you can send us wordings in the word format. We will start designing the proofs immediately and will follow the complete procedure for proof as described here. So by the time you receive samples to make a decision, Proofs are also finalized. Once you see the sample, finalize the proofs and your payment is thru, we take the job for printing. We will ship the cards immediately after they are ready and will intimate you about the delivery details. 3-5 days : For samples to reach and in the mean time proofs are finalized 8-10 days : For printing (General printing time) 8-10 days : For final cards to reach to you Normally it must take 10 - 15 days for the complete procedure.
Q. 9	Do you provide add-on cards e.g. RSVP, Thank You cards?
A.	Yes, we provide full range of Save The Date Card, RSVP Card, Thank You, Mehandi, Garba, Cocktail etc. add-on cards. Please e-mail us at info@123WeddingCards.com to enquire about pricing of these cards. If you want we can send you the free samples of RSVP Card, Thank You Card, Place Card, Program Card etc. Please mention in the special remarks.
Q. 10	What is the procedure for proof ?
A.	Proof Procedure:- You can send us the wordings in word or text format as an attachment with e-mail to info@123weddingcards.com . We will get the matter designed in suitable font and style and will supply you the proofs in JPEG image file format. You can view the proof and suggest us the corrections or alterations (if any). In case if there are corrections we will again send you the corrected JPEG for proof. The process will be repeated till it is final. Only after your clear green signal the job goes for printing. Cards are screen printed in high quality with a full proof procedure for quality check. You can refer to http://www.123WeddingCards.com/wedding_wordings/wedding_wordings.htm for wedding invitation text, http://www.123WeddingCards.com/Wedding_Symbols/wedding_symbols.htm for wedding symbols and http://www.123weddingcards.com/wedding_fonts/fonts.htm for Font choices. In case you want the design in a particular font you can always tell us the name of font (or send us the font file as an attachment with e-mail), we will design accordingly.
Q. 11	What are the font choices I have for my wedding card ?
A.	In wedding invitations, normally script fonts are used. We can prepare matter in different fonts and styles and based on your choice and feedback we will design the matter till your satisfaction. We can print cards in all languages e.g. English, Hindi, Gujarati, Punjabi, Tamil, Arabic, Spanish, French, Dutch etc. Click here for Font choice In case you want the design in a particular font, which is not listed on this page you can always tell us the name of font (or send us the font file as an attachment with e-mail).
Q. 12	Can you suggest me Wordings and Symbols for wedding invitation, RSVP card, Thank you card etc. ?
A.	You can select appropriate text for your card and related symbols from the links specified below: The wordings choice is available at: http://www.123WeddingCards.com/wedding_wordings/wedding_wordings.htm The Symbol choice is available at: http://www.123WeddingCards.com/Wedding_Symbols/Wedding_Symbols.htm
Q. 13	Can I add extra page /insert in the card ?
A.	You can add extra inserts to your card if the text for wedding is more. The charges for extra inserts and their printing will be extra. You can e-mail about the requirement for extra inserts in the special remarks section while making order or simply e-mail us at info@123weddingcards.com
Q. 14	Can I purchase the cards without printing ?
A.	Yes, you can purchase the cards without printing. You can place the order for the blank cards directly from the website, by not choosing the option for printing. (By not putting a checkmark in the checkbox –printing required), or you can mail us your request at info@123weddingcards.com
Q. 15	Can I buy extra envelopes? Do you provide plastic envelopes/sleeves to protect the cards ?
A.	Yes, you can purchase extra envelopes, for your cards. We do provide plastic covers/ sleeves for the envelopes, to keep the envelopes safe. There will be extra charges for the plastic covers as they do not come along with the original card.
Q. 16	Can I choose the card for any other event other than wedding? Do you provide wordings for that as well ?
A.	Yes, you can choose any card for any function. In this case, you can just send the text to us with the suitable font and we will design it as we do not have wordings for them available with us. You can send us the text as a text file to info@123weddingcards.com
Q. 17	Do you provide printing for the guest names / guest list as well ?
A.	Yes we do provide the printing for the guest names on the cards. The printing charges for the guest names will be additional (charged according to per guest name and his address). You can send us the guest names/list on our e-mail address info@123weddingcards.com
Q. 18	Can you print the card in two languages, for instance Spanish and English ?
A.	Yes we can print in any language .All you have to do is to provide us the text matter typed in word document and attach the font used to type the material. We can print in any foreign language. In addition to this, we can print one card in two different languages. You can send us the text to us at info@123weddingcards.com
Q. 19	Do I have to pay any other additional taxes/levies/duties ?
A.	Yes, VAT, Custom duties, local charges and any sort of charges by bank are payable by you (if applicable). As different countries have different charges for VAT/custom duty/ other taxes, we cannot calculate or charge you for local duties or taxes on shipments outside India.